FAQ
How do I track my order status?
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your package on the shipping carrier's website.
Can I cancel or change my order?
Please contact our customer service team as soon as possible if you need to cancel or make changes to your order. We will do our best to accommodate changes, but please note that orders are typically processed within 24 hours of receipt.
Do you offer international shipping?
Yes, Ignite Core Fit ships worldwide. However, please note that international shipping rates and delivery times may vary depending on your location.
What forms of payment do you accept?
Ignite Core Fit accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.
Is my personal and payment information secure on your website?
Yes, Ignite Core Fit takes the security of your personal and payment information very seriously. Our website uses industry-standard SSL encryption to ensure a safe and secure transaction process.
How do I clean and maintain my fitness equipment?
Please refer to the manufacturer's instructions for cleaning and maintenance guidelines for each specific product.
Can I exchange a product for a different size or style?
Yes, if you need to exchange a product for a different size or style, please contact our customer service team and we'll guide you through the process.